
What is Business Whatsapp ?
WhatsApp API was launched to help medium to large companies that wanted to use WhatsApp to communicate with multiple customers at scale. WhatsApp Business API enables businesses to automate communications with automated replies, WhatsApp chatbots & interactive messages. In short, WhatsApp Business API helps businesses to create a personalized communication flow that works best for their customers. Example: Using automated reminders and WhatsApp Chatbot, 21K School increased their new customer acquisition up to 172% in 11 months using WATI.